FAQs

Our collection includes a wide range of jewelry, including necklaces, earrings, bracelets, and rings. We offer pieces in various materials such as gold in 18K and precious stones.

We provide a detailed ring size guide on our website to help you find your perfect fit. You can measure your finger using a string or a piece of paper and then compare it to our size chart.

Yes, we offer customization options on our Infinito Collection where you can customize the necklace and pendant for your wedding or special occasions. You can choose different gold, gemstones, and engravings to create a piece that is uniquely yours.

To keep your jewelry looking its best, avoid exposure to chemicals, extreme temperatures, and moisture. We recommend storing your pieces in a clean, dry place.

We accept returns and exchanges within 7 days of purchase, provided the items are in their original condition and packaging. Custom and made-to-order pieces are generally not eligible for return. See our return and exchange policy for more details.

Once your order is shipped, we will send you a tracking number via email. You can use this number to track your order's progress online.

We take your privacy seriously and use industry-standard encryption to protect your personal and payment information.

Yes, we offer complimentary gift wrapping for all orders. You can also include a personalized message with your gift.

Our customer service team is available via email, phone, or live chat. Please visit our Contact Us page for more details.

Our jewelry is handcrafted by skilled artisans in Italy, ensuring each piece is unique. We focus on traditional Italian craftsmanship, combining time-honored techniques with contemporary design.

We use high-quality materials such as 18k gold, and ethically sourced precious stones. Our pieces often incorporate traditional Italian elements like precious gold metals, stones, and pearls.

We currently accept major credit card payments such as VISA, Mastercard, PayPal, Google Pay, Apple Pay, American Express, JCB, Diners, etc.

Handmade jewelry takes time to make and comes with complexity. Our delivery date usually takes a few days to several weeks to ship. Custom designs take longer than pre-made pieces.

All purchases come in an ultrasuede jewelry box, tied with a grosgrain ribbon, and placed in an exclusive gift box. Your package comes with the receipt and authenticity card.

There is no minimum purchase required.